A CONCEPT FOR MULTI-OFFICE CARE TEAMS
One clearer view
of every call.
Screen every scheduler conversation for quality, then give schedulers the office-specific answer they need while they are still with a patient.
Explore the concept Built for multi-office teams
THE IDEA
Two distinct workflows in one concept: consistent quality screening after every call, and a policy-aware assistant during the call.
01CALL QUALITY ASSURANCEScreen every call.
Screen every call.
Know what happened.
SpotCheck turns each recording into a structured quality analysis of how the scheduler handled the conversation — not a generic coaching tool, but a consistent screening layer for every call.
CALL SCREENING
MP3 · WAV · OGGAnalyze a scheduler recording
Drop a call recording hereor click to browse your computer
See the full analysis flow
Uploaded audio is currently stored securely in a CDN for this concept demo.
02MULTI-OFFICE KNOWLEDGE BASEThe right answer,
The right answer,
mid-conversation.
Schedulers handle different office mandates every day. This concept assistant retrieves the right local policy and makes it usable in the moment.
IN-CALL SUPPORT
CONCEPT UIAsk the knowledge base
Spot On SchedulersAll offices · policy-aware answers